Frequently Asked Questions (FAQ)
General Questions
What age groups do you serve?
We provide personalized academic intervention for children ages 4 and up. Our reading and math programs are tailored to each child's individual learning needs, meeting them at their current academic level rather than their age or grade.
While we most commonly support students working at levels up to Grade 9, we also work with older students when our programs are the right fit for their learning goals.
What qualifications do your staff have?
Our instructors are highly qualified, with backgrounds in education and subject matter expertise. Many hold a bachelor of Education and other specialized training in their prospective areas.
What subject areas do you provide help with?
We specialize in reading and math intervention, while also offering support in writing and spelling. Our reading services include the Wilson Reading System®, and we are currently developing the Bloom Learning Writing Program to provide high-quality, evidence-informed writing instruction. We are also offering French tutoring services for K-8.
Can I claim this on my taxes?
Tutoring services that are additional to the primary education of a person with a learning disability or an impairment in mental functions, and paid to a person in the business of providing these services to individuals who are not related to the person. A medical practitioner must certify in writing that these services are needed. (Tutoring Medical Expense definition on CRA site.)
Enrollment and Scheduling
How do I enroll my child?
To get started, create an online profile and book a reading or math assessment. During registration, you will be asked to add a credit card to your account.
After the assessment, our team will work with you to select an available day and time that fits your schedule. Once your child's intervention sessions are scheduled, the first month's fees will be charged to the credit card on file to reserve their spot.
Your child's space will remain reserved with ongoing monthly payments until you provide at least one month's written notice to withdraw from the program.
Can I choose specific times and dates for sessions?
We work closely with families to find a regular intervention time that fits their schedule. Because our programs are in high demand, availability is limited and some families may be placed on a waitlist until a suitable session becomes available.
Regular 45-minute sessions are offered:
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Monday–Friday: 3:00 p.m. – 8:00 p.m.
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Weekday daytime sessions: Available upon request (ideal for homeschool students or families able to schedule during the school day)
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Saturday: 9:00 a.m. – 4:30 p.m.
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Sunday: Closed
Students may attend up to four sessions per week, depending on their individual learning plan and availability.
NOTE:
You only pay for scheduled intervention sessions. Tuition is not charged during planned closures such as Christmas Break, Spring Break, statutory holidays, and other days when Grande Prairie schools are closed.
Bloom Learning follows the Grande Prairie school calendars for major breaks; however, we remain open during Professional Development (PD) Days, Collaboration/CSW Days, and Teachers' Convention, and regularly scheduled sessions will continue on those days.
SUMMER BOOKINGS: Summer months (July and August) are available to be booked online by parents around their summer schedule. These non-refundable summer sessions are pre-booked and paid at time of booking ($65/45 minute session).
Book summer sessions online yourself through Tutorbird or contact Bloom to get help doing so.
Do you have a no-show/sick policy?
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the interventionist's day. Missed sessions for any reason will not be rescheduled or refunded. Due to the booked weekly schedule we will be unable to make up missed sessions.
Can I send my child if they are sick?
To help maintain a healthy learning environment, please keep your child home if they are experiencing symptoms of illness, including fever, vomiting, diarrhea, persistent cough, or any contagious condition.
Children should be symptom-free for at least 24 hours (without the use of fever-reducing medication) before returning to in-person sessions.
If a child becomes ill during a session, a parent or guardian may be contacted to pick them up early.
*If your child’s interventionist is sick, a qualified educator will fill in for that session. If noone can fill in, you will be refunded for that one session.
What if the time slot I have does not work for our family anymore? Then what?
If your current weekly session time no longer works for your family, please email Carmen or Rochelle to request a schedule change. We require a minimum of 30 days' notice for any permanent schedule changes, and payment for the following month's sessions will still apply during the notice period.
If a suitable opening is available, we will update your child's regular session time at no additional cost. However, because our schedule is often full, alternative times may not be immediately available. If you choose to give up your current time slot before a new one is available, your child will be placed on our waitlist until an appropriate opening becomes available.
Is there a minimum commitment required?
Yes. Upon enrollment in the intervention program, a minimum one-month commitment is required.
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Monthly payments are processed automatically on the 1st of each month.
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To discontinue services, you must let us know via written notice (email) by the first of the preceding month that this will be your last full month to attend or you will be charged the entirety of following month (for ex: if March is your final month, you can notify us before or on March 1st or you will be charged for April as well if notification is given past March 1st).
Not ready to commit?
No problem! Your child's assessment results are valid for 6 months. If you choose to begin intervention more than six months after the assessment date, a new assessment will be required to ensure their program reflects their current academic skills and learning needs.
Do you have a no-show policy for assessments?
Your appointment time is reserved just for your child to receive the assessment. If you are not able to make the scheduled assessment time (literacy or math), please give 24 hours or more notice to try to reschedule.
If you miss your assessment appointment with less than 24 hours or are a 'no show' there will be a $50 rescheduling fee.
There are no refunds given as the assessments are all pre-paid at the time of booking.
Programs and Curriculum
How is the program tailored to my child's needs?
Each program is fully personalized based on your child’s assessment results, as well as their individual strengths and areas for growth. This ensures targeted support that meets your child exactly where they are.
Do you offer online intervention?
Not typically, as we mainly provide in-person intervention at this time, but are trialing online intervention to students now.
More details to come if this becomes a viable regular option to families.
Pricing and Payments
How much do your programs cost?
Pricing varies based on the frequency and length of sessions selected.
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$260/month per subject (for one session per week, prorated)
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$520/month for two sessions per week, and so on
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Note: $320 for months with 5 sessions per subject
This monthly fee is all-inclusive following the initial assessment.
Assessment (Testing):
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$189.00 per subject (GST incl)
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*Sept 1, 2026 assessment fee increase to $240.00 (GST incl).
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Approximately 1.5- 2.5 hours in length (varies on age and ability)
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Note: After 6-12 months of regular intervention, you can request a re-test to see progress and update programming ($98.50 incl GST, re-assessment and debrief)
(In addition to the assessment itself, the fee includes: scoring and interpretation of results, developing individualized programming/ recommendations and a parent debrief to review assessment results and next steps.)
All fees are clearly listed when you book online.
French support does not have a formal level B assessment initially, but we conduct an initial academic interview during the first formal session ($100.00 fee).
What payment methods do you accept?
We require a valid credit card on file to secure your spot.
Payment options include:
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Credit card
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EFT to Bloom Learning email
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Cash (in person)
All sessions are pre-paid as a monthly investment. The payment is made on the first of each month.
Progress and Results
When will I start seeing results?
While every student is different, many parents notice improvements within 12-18 weeks of consistent tutoring (based on 2 sessions a week).
We can formally reassess your child after a minimum of six to eight months consistent sessions and will charge $94.50 for the formal reassessment (per subject area).
Can parents observe sessions?
No, they can not directly observe but are welcome to stay in the building in the waiting room. Parents/guardians are free to leave and come back a few minutes before the session is over. If you wish to use 10-15 minutes of your child's intervention time to talk to the interventionist, get an informal update, simply ask in advance and we will accommodate.
Is an assessment really necessary?
Yes. Our In-Depth Learning Assessment provides a complete picture of a student’s academic needs. Our battery of standardized and informal tests allows us to select and customize programs to best meet the needs of each individual student. The assessment also serves as a baseline from which to gauge future growth as well as a proper match with an interventionist. Results and recommendations are presented in a meeting directly following the assessment or soon after if desired.
The primary purpose of the assessment is to inform and guide programming at Bloom Learning Centre. As the results are intended for internal use only, formal copies will not be provided to parents or guardians. However, we will review the assessment results/findings and share relevant insights verbally following the evaluation.
What if we have already had a Psycho-Educational Assessment done?
Even if your child has completed a Psycho-Educational Assessment, a Bloom Learning Centre In-Depth Learning Assessment is still required before beginning intervention. Our assessment includes both standardized and informal measures that are specific to reading and math skills and are not typically included in a Psycho-Educational Assessment.
Our assessment helps us identify your child's current academic strengths, areas of need, and specific skill gaps. We use this information to create a personalized intervention program focused on the skills your child needs to develop.
A Psycho-Educational Assessment can provide valuable information about learning profiles and potential learning disabilities; however, it may not identify the specific academic skills or gaps that need to be targeted through intervention.
We welcome families to provide a copy of their Psycho-Educational Assessment, as it offers helpful background information that supports our planning.
Still have questions? Please reach out to us
